Support Plans

Smart Start
Basic plan for smaller projects: 24/7 technical support, 30-minute response time, implementation and control of backups and data protection, basic system administration.

Professional Plan
Standard plan for smaller projects: 24/7 technical support, 15-minute response time, implementation and control of backups and data protection, basic system administration, dedicated support engineer.

CI/CD Plan
Extended package: everything above, plus management and support of Continuous Integration/Continuous Delivery processes, implementation of rules for deploying infrastructure using IaaC methodology, and ongoing tuning. Professional Services engagement.

All Inclusive
A tailored solution for larger customers and extensive projects: all of the above services, provided by a dedicated team, with full support of infrastructure and applications at all stages. May include training and custom software development.
